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How will I know when my item has arrived?

The library will contact you when your item is available for pickup. We will also notify you if we are unable to fill your request.

The average time to fill an interlibrary loan is 2-3 weeks, however response times vary from library to library. Articles are typically available within 10 days. Books and microforms are typically available within 3 weeks. Books borrowed from libraries outside Canada may take in excess of 2 months to become available.

All messaging to users is done via Make sure to check your email on a daily basis.