• "I don't really know a whole lot about library software"
  • good to see the passion & involvement in the community -- everyone has a shared sense of goal
  • Jono is the Ubuntu community manager
  • book "The Art of Community" -- 2nd ed due this year
    • CC licensed, you can download it for free
  • Community Leadership Summit - July, Portland


  • involved in Linux since 1998, with a book that had a disc on the back
  • software was quite primitive, but the community angle was fascinating
  • community examples: Wikipedia, facebook, twitter
  • picture of Jono with the Tron Guy, at Penguicon. thanks for leveraging Tron Guy for cheap laughs, Jono.
    • people assume that community is a bunch of hippies. it's not, it's just regular like-minded people
  • two kind of communities: Read/Write?
    • Read: eg: Star Trek (consumption oriented) -- wait, what about fanfic?
    • Write: eg: Ubuntu, any open source (people consume but also build)
  • bunch of Ubuntu statistics
  • new project: Ubuntu accomplishments; gamification
    • "submitted first bug", etc

How We Build Great Communities

  • building belonging
  • drive-by contributors -- active for a maybe a couple of weeks, then move on
  • how to get more people to stay? build belonging
  • open source is a gift economy
    • always respect and honour any contribution
  • giving more gifts builds your social capital
  • open source is really not a democracy
    • in fact, it would be bad if it were
  • it's a meritocracy (o rly).
    • this has been proven to work: linux, wikipedia
  • community: system of interdependent humans shaped by how it interacts with itself
  • stories: how we socialize or build community but also conveys lessons/morals
    • conferences: ideal - discussion on mailing lists, etc, is very pointed

4 mechanics in a community

  1. Communication
    1. Team Dynamics -- v.important when you scale up, so that people can join a small group
    2. Sense of Purpose
  2. Structure (governance)
  3. Collaboration (talking is important, but building should be primary)
  4. Environment (welcoming, diverse, safe; can-do mentality/sense of urgency)
  • Code of Conduct -- ubuntu put in place years ago; the "Don't be an Asshole Agreement"
    • problem: "sometimes used to judge people"
    • (little / nothing on enforcement)

Building a contributor

  • identifying the on-ramp - making sure people know they can contribute
  • developing knowledge - helping people develop the skills they need to contribute
  • determining contributions
  • growing kudos
Last modified 8 years ago Last modified on May 3, 2012, 1:03:31 PM