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COVID-19: Library and Archives FAQ
This document will be updated as the situation evolves. Last updated: February 17, 2021.
- How can I return items to the library?
- I returned an item a day or two ago, so why did I receive a notice that it still hasn’t been returned or is now overdue?
- Which libraries on campus are open to the public?
- How can I pay a fine if the library is closed?
- How can I get research help?
- How can I access library digital resources when working off-campus?
- Can I borrow a physical item from a library?
- How does HathiTrust enable online access to books in our print collection?
- Can I request a scan of a book chapter or journal article?
- How can I renew an item?
- Can I request course reserves?
- Can I still order an article or book chapter through interlibrary loan (RACER)?
- Can I order books from other libraries via RACER?
- Can I still access materials in archival fonds?
How can I return items to the library?
Follow these instructions to return items, including books received through RACER.
I returned an item a day or two ago, so why did I receive a notice that it still hasn’t been returned or is now overdue?
In compliance with recommendations from the REALM Project, items are quarantined for four days before being returned to the shelves. As a result, the library system does not know that you have returned the item and continues to send you notices. When the quarantine is complete, we backdate the return date of the items to correct your borrowing record.
Which libraries on campus are open to the public?
- J.N. Desmarais Library: closed
- Architecture Library: closed
- J.W. Tate Library (Huntington): closed
- University of Sudbury: closed
- Curriculum Resource Center: closed
- Music Resource Center: Tuesday 10 - 12 noon, Wednesday 10-12 noon, Friday 1 - 4 p.m.
How can I pay a fine if the library is closed?
You can pay by credit card on Tuesdays, Wednesdays and Thursdays by calling the J.N. Desmarais Library at 705-675-4800.
How can I get research help?
- Online chat: Ask the Library
- Email: contact your faculty liaison librarian
- Zoom or phone: book an appointment with your faculty liaison librarian
How can I access library digital resources when working off-campus?
Start at the library homepage. All of the links from Omni, databases, and research guides lead you through our proxy server, which proves to publishers that you're a Laurentian University community member.
Can I borrow a physical item from a library?
We offer curbside service at the following times:
- Tuesday 10 a.m. to 3 p.m.
- Wednesday 10 a.m. to 3 p.m.
- Thursday 10 a.m. to 3 p.m.
- Monday 10 a.m. to 3 p.m.
- Tuesday 10 a.m. to 3 p.m
- Wednesday 10 a.m. to 11:30 a.m.
J.W. Tate Library (Huntington)
- Monday 10 a.m. to 2 p.m.
- Wednesday 10 a.m. to 2 p.m.
- Friday 10 a.m. to 2 p.m.
Music Resource Centre
- Tuesday 10 a.m. to 12 noon
- Wednesday 10 a.m. to 12 noon
- Friday 1 - 4 pm
Contact: 705-675-1151 ext. 2529
Please note that if a title is available online through HathiTrust (see below), you will not be able to borrow the print book.
We are unable to mail books to you through RACER at this time; however, we can send you relevant materials by email such as journal articles and book chapters. Contact your faculty liaison librarian and they can help identify other digital resources you can use.
How does HathiTrust enable online access to books in our print collection?
How to find ebooks available through HathiTrust
- If a book is temporarily available through HathiTrust, you cannot request it for curbside pickup. If you do request a book available through HathiTrust, don’t worry, we’ll let you know!
- The check out period is one hour but automatically renews if you remain active, unless someone else is trying to access it.
- You cannot download a book.
- The number of copies in our print collection matches the number of copies available online. If Laurentian owns 1 print copy, only 1 user can access the book at a time.
Can I request a scan of a book chapter or journal article?
How can I renew an item?
To renew your items, sign in to your Omni account and select My Loans from the menu. Check the items to renew, and click Renew. The items display the new due date. If you can’t renew an item, email the library that loaned you the item:
Can I request course reserves?
Faculty can ask us to scan articles or book chapters from print items that they can then add to D2L.
Can I still order an article or book chapter through interlibrary loan (RACER)?
Yes. Complete your order through RACER and the article will be emailed to you. There can be a significant delay and we might not be able to fulfill some requests.
Can I order books from other libraries via RACER?
No. Most libraries in Ontario and beyond are not yet lending print items to other campuses. You are able to request a copy of a book chapter.
Can I still access materials in archival fonds?
The Archives reading room is closed to the public but we are accessible by email or by phone at 705-675-1151 ext.3306. We are available to help, answer your questions and for consultations. Visit the the Archives web site for more information.
For information relating to symptoms, spread, how to protect yourself and your family, self-monitoring, self-isolation or other information relating to COVID-19, please refer directly to the information provided by Public Health Sudbury & Districts. The City of Greater Sudbury also has a web page on various services in relation to COVID-19. Please see other Laurentian University information relating to COVID-19 safety and the status of various campus services.