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COVID-19: Library and Archives FAQ
For information relating to symptoms, spread, how to protect yourself and your family, self-monitoring, self-isolation or other information relating to COVID-19, please refer directly to the information provided by Public Health Sudbury & Districts.
This document will be updated as the situation evolves. Last updated: 12:00 PM, March 25, 2020.
How can I return items to the Library?
It is not necessary for you to return materials at this time, including items you have received from RACER (interlibrary loan). Please wait until the Library reopens.
From March 11 until August 31, the Laurentian University libraries (including the J.N. Desmarais Library and Archives, Architecture Library, Curriculum Resource Centre, Music Resource Centre, University of Sudbury library, and Huntington University library) will not charge additional fines on overdue items.
We will waive any fines on other material when you can return it. Please ignore any overdue notices that you receive between now and August 31, 2020.
If you have completed your coursework or will not be returning to Laurentian in the fall, when the Library reopens we will enable you to return items to us by mail at our cost.
When will the libraries and archives reopen?
At this time, we are following Public Health Sudbury & Districts guidelines and therefore do not yet know when the libraries and archives will reopen.
How can I get research help?
Research help is available!
Via online chat: Ask the Library (7 days a week)
Via email: email your faculty liaison librarian
Via Zoom or phone: book an appointment with your faculty liaison librarian
How can I access library electronic resources when working off-campus?
Start at your library home page. All of the links from the catalogue search, databases, and research guides lead you through our proxy server, which proves to publishers that you're a Laurentian University community member.
Similarly, the Scholarly Articles search from our library home page leads to a special Google Scholar search: any article to which we have licensed access will offer a "Get full text" link on the side that leads you through our proxy. You won’t have that convenience if you access Google Scholar directly.
Can I borrow a physical item from the library?
Unfortunately, none of the physical items in the collection, including books, journals, and videos, will be available for loan until further notice.
How can I renew an item?
You can renew items by logging into your library account using your Laurentian ID, selecting the items to be renewed, and clicking Renew items.
If you encounter a problem renewing an item, email Borrower Services and ask them to renew the item for you. Please include the barcode of the item in your email.
Can I access print course reserves?
Physical course reserves are not accessible at this time.
Can I still order an article through interlibrary loan (RACER)?
Yes. Complete your order through RACER as you normally would and the article will be emailed to you. There might be a significant delay.
Can I order books via RACER?
No, we cannot fulfill requests for print items as most other libraries in Ontario have stopped lending print items.
Can I still access materials in archival fonds?
While the Libraries are closed, we are following Public Health Sudbury & Districts guidelines on social distancing and are therefore not able to provide access to archival materials at this time.