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Charges When You Submit A Request

Generally, there are no charges. However, charges apply to the following:

  • Items from Canadian institutions: library will cover $12; patron any extra
  • Items from outside of Canada: library will cover $30 mailing charge; patron any extra

Patrons will be notified before their request is processed if these charges apply, so that they can accept the charges or cancel their request.  Please pay upon receipt of material.
 

Removal of bookbands will result in a $5 surcharge.

Overdue Material

Borrowers will be charged $1 per day for any material which is overdue and there will be no cap.

Items returned late can negatively affect future borrowing with lending libraries. A pattern of late returns on items may cause a loss of ILL borrowing privileges.
 

Item not Picked Up

Books or articles received but not picked up by the due date will be subject to a $5 charge.

There is a $30 charge for non-pick up of interlibrary loans obtained internationally. 

These charges will apply to each item that has been ordered and will be added to your library account.
 

Lost or Damaged Material

Borrowers are responsible for library materials which they lose or damage. Lost or damaged materials are subject to any overdue fines accrued when the item is reported lost, and to any replacement fees. 

Damage includes any markings, underlining, highlighting, and sticky notes of all kinds. Replacement fees and other related charges for lost or damaged materials are determined by the lending library. 

Interlibrary Loan staff will pass these charges on to the borrower’s library account.
The loss or damage of interlibrary loan material must be reported promptly to interlibrary loan staff.
 

Payment

If you have incurred any library fines you may pay any charges at the Borrower Services Desk.